Privacy policy
Privacy Policy
Last updated: October 21, 2026
L&D Beauty Nail Supply Inc (“L&D Beauty Nail Supply,” “we,” “us,” or “our”) operates this website and online store, including its related content, products, features, and services (collectively, the “Services”). Our store is powered by Shopify, which provides the technology used to operate our online shopping experience.
We value your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, communicate with us, or otherwise interact with our Services. Please review this policy to understand our privacy practices and the choices available to you. If this Privacy Policy conflicts with our Terms of Service regarding the collection, use, or disclosure of personal information, this Privacy Policy will control with respect to those matters.
1. Personal Information We Collect
Personal information refers to information that identifies, relates to, describes, or can reasonably be associated with an individual. Depending on how you interact with our Services, we may collect or process the following categories of information:
Contact Information
Names, email addresses, telephone numbers, billing addresses, shipping addresses, and other contact details.
Payment and Transaction Information
Payment method details, payment confirmations, transaction records, billing information, refunds, order adjustments, and purchase history. Payment information may be processed directly by Shopify or other authorized payment service providers. We generally receive the information necessary to verify and manage transactions rather than complete payment card credentials.
Account Information
Account identifiers, login information, preferences, settings, and other information associated with your customer account.
Shopping and Order Information
Products viewed, items added to shopping carts, wishlists, purchases, order history, shipping information, and related transactions.
Customer Service Communications
Information provided when contacting us, including messages, order numbers, product questions, photographs, descriptions of concerns, and supporting documentation.
Order Fulfillment Records
Information associated with preparing, verifying, packaging, and shipping orders. This may include order verification records, shipping documentation, photographs, and video recordings of order preparation and packaging.
Device and Usage Information
IP addresses, browser types, device identifiers, network information, website interactions, and information collected through cookies or similar technologies.
Marketing and Preference Information
Communication preferences, interactions with promotional messages, and information used to provide relevant product recommendations or advertising. We collect and process personal information only as reasonably necessary for the purposes described in this policy or as otherwise permitted by applicable law.
2. Sources of Personal Information
We may collect personal information:
- Directly from you: When you place an order, create an account, contact us, or otherwise provide information.
- Automatically: Through your interactions with our website, including cookies and similar technologies.
- From service providers: Including Shopify, payment processors, shipping carriers, and other providers supporting our operations.
- From business partners or third parties: Where applicable and permitted by law.
The information collected depends on your interactions with our Services and the technologies used to operate our store.
3. How We Use Personal Information
We use personal information for legitimate business purposes, including the following.
Order Processing and Fulfillment
To process purchases, verify transactions, prepare and ship merchandise, provide order updates, process authorized refunds or replacements, and maintain transaction records.
Customer Service
To respond to inquiries, provide product information, investigate order concerns, resolve delivery issues, and assist customers with purchases or other requests.
Order Verification and Dispute Resolution
To maintain accurate fulfillment records, investigate reported order discrepancies, verify transactions, address payment disputes, and protect the integrity of our operations.
Website Operations and Improvements
To operate our website, manage customer accounts, remember preferences, analyze website performance, improve functionality, and enhance the shopping experience.
Marketing and Advertising
To communicate promotional offers, recommend products, and provide advertising or marketing services where permitted by law. You may opt out of promotional email communications using the unsubscribe link provided in those messages.
Security and Fraud Prevention
To protect customer information, authenticate accounts, detect potentially fraudulent or unauthorized transactions, investigate suspicious activity, maintain appropriate business records, and protect our customers, business, and Services.
Legal and Regulatory Compliance
To comply with applicable laws, respond to lawful requests, maintain required records, enforce applicable agreements, and establish, exercise, or defend legal claims. We may use information for additional purposes when authorized by you or otherwise permitted by applicable law.
4. How We Share Personal Information
We may disclose personal information to third parties when reasonably necessary to operate our business, provide Services, or comply with applicable obligations.
These parties may include:
Shopify and Service Providers
Providers supporting website hosting, payment processing, order management, fulfillment, shipping, analytics, customer service, technology, and related business operations.
Shipping and Delivery Providers
Carriers and logistics providers that require certain information to transport, deliver, or investigate shipments.
Payment and Fraud Prevention Providers
Payment processors and service providers that assist with transaction verification, payment disputes, security, and fraud prevention.
Marketing and Advertising Partners
Providers supporting promotional communications, analytics, advertising, and personalized shopping experiences, where applicable.
Manufacturers and Product Support Providers
When reasonably necessary to assist with product inquiries, warranty matters, or customer-service concerns.
Legal and Business Purposes
We may disclose information when required by law, in response to valid legal requests, to protect our rights or those of others, or in connection with a merger, acquisition, restructuring, or similar business transaction. We do not disclose personal information to unrelated parties for purposes outside those described in this policy unless authorized or permitted by applicable law. Certain disclosures for advertising or analytics may qualify as a “sale,” “sharing,” or “targeted advertising” under applicable privacy laws, even when no money is exchanged for personal information. Where required, customers may exercise applicable opt-out rights through the privacy controls available on our website.
5. Our Relationship With Shopify
Our online store is hosted by Shopify, which collects and processes personal information to provide, maintain, secure, and improve its services. Information submitted through our website may be shared with Shopify and service providers located in countries other than your country of residence. Certain Shopify features may use information from interactions with our store, other merchants, and Shopify to support enhanced services, including analytics, personalization, advertising, security, and business improvements. Where these features are enabled, Shopify may be responsible for certain processing activities and related privacy requests.
For additional information, please review:
- Shopify Consumer Privacy Policy
- Shopify Privacy Portal
Depending on your location, you may also have the right to opt out of certain processing activities conducted by Shopify through the applicable privacy controls.
6. Cookies and Similar Technologies
We and our service providers may use cookies and similar technologies to operate our website and improve the shopping experience.
These technologies may be used to:
- Maintain essential website functions.
- Remember shopping carts and preferences.
- Understand website traffic and performance.
- Improve website functionality.
- Support analytics, marketing, and advertising.
- Provide personalized content or product recommendations.
Some cookies are necessary for the website to function properly. Others may be used for analytics, personalization, or advertising. Where required by applicable law, we provide appropriate notice and obtain consent before using nonessential cookies or similar technologies. Customers may manage available preferences through our website’s Cookie Preferences controls, where provided. Browser settings may also allow you to manage or disable cookies. Disabling certain cookies may affect website functionality.
7. Third-Party Websites and Services
Our website may contain links to websites, applications, or services operated by third parties. These third parties maintain their own privacy practices, policies, and security procedures. We encourage customers to review the applicable privacy policies before providing information to third-party services. We are not responsible for the privacy practices or content of websites that we do not own or control.
8. Children’s Privacy
Our Services are intended for a general adult shopping audience and are not directed toward children under 13. We do not knowingly collect personal information directly from children under 13 without legally required parental consent. If we become aware that personal information has been collected from a child in violation of applicable law, we will take appropriate steps to address the matter. Parents or guardians who believe a child has provided personal information to us may contact us using the information below. We do not knowingly sell or share personal information of individuals under 16 in circumstances prohibited by applicable law.
9. Customer Service and Order Documentation
When customers contact us regarding an order, product, or delivery issue, we may collect information reasonably necessary to investigate and resolve the concern. This may include product photographs, identifying labels, packaging information, order details, shipping records, and related communications. We may also maintain internal order fulfillment documentation, including photographs or recordings associated with preparing and packaging merchandise. These records may be used for quality control, order verification, customer service, fraud prevention, and dispute resolution. Information may be shared with shipping carriers, payment processors, manufacturers, or other relevant service providers when reasonably necessary to address a concern. We encourage customers not to submit sensitive personal information unless it is necessary for their inquiry.
10. Data Security and Retention
We take reasonable measures designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss. However, no method of electronic transmission or storage can be guaranteed completely secure. We encourage customers to protect their account credentials and avoid sharing sensitive information through unsecured communication channels.
Information Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:
- Processing and maintaining orders.
- Providing customer service.
- Maintaining customer accounts.
- Complying with legal and tax obligations.
- Preventing fraud and unauthorized transactions.
- Investigating order discrepancies.
- Resolving payment disputes and legal claims.
- Maintaining appropriate business and fulfillment records.
Retention periods may vary depending on the type of information, its purpose, applicable legal requirements, and relevant operational needs.
Order fulfillment photographs, recordings, and supporting documentation are retained only as long as reasonably necessary for legitimate business purposes and applicable legal obligations.
When personal information is no longer reasonably necessary, we will take appropriate steps to delete, de-identify, or otherwise securely dispose of it, subject to applicable legal requirements and permitted exceptions.
11. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include:
Right to Access
Request access to personal information maintained about you.
Right to Correction
Request correction of inaccurate personal information.
Right to Deletion
Request deletion of personal information, subject to applicable exceptions.
Right to Data Portability
Request a copy of certain personal information in an accessible format, where applicable.
Right to Opt Out
Request that we stop certain processing activities, including the sale or sharing of personal information or its use for targeted advertising, where applicable.
Right to Limit Certain Uses of Sensitive Personal Information
Where applicable, request limitations on certain uses or disclosures of sensitive personal information.
Right to Appeal
Where provided by law, appeal a decision regarding a privacy rights request.
Right to Withdraw Consent
Where processing is based on consent, withdraw that consent, subject to applicable limitations.
Marketing Preferences
You may unsubscribe from promotional emails at any time using the unsubscribe link provided in those communications. You may continue receiving transactional communications regarding orders, payments, account activity, or customer-service matters.
Exercising Your Rights
You may submit applicable privacy requests by contacting us at:
support@ldbeautynailsupply.com
Where available, you may also use the privacy preference or data-sharing opt-out controls provided on our website. We may need to verify your identity or authority before fulfilling certain requests. Authorized agents may submit requests on behalf of individuals where permitted by applicable law. We will respond to applicable requests within the timeframes required by law. We will not discriminate against customers for exercising legally protected privacy rights. Certain information may be retained when necessary to comply with legal obligations, complete transactions, prevent fraud, resolve disputes, or exercise other exceptions permitted by law.
Global Privacy Control
Where required by applicable law, we recognize supported Global Privacy Control (GPC) signals as requests to opt out of applicable sale, sharing, or targeted advertising activities. The scope of these requests may depend on the applicable law, browser, device, and available account information.
12. Additional Rights for Certain Jurisdictions
Privacy rights and requirements vary depending on where individuals reside.
United States
Residents of certain U.S. states may have additional rights concerning access, correction, deletion, portability, targeted advertising, sensitive personal information, and automated decision-making, where applicable. We honor applicable rights and provide required disclosures and opt-out mechanisms in accordance with the laws governing our business.
European Economic Area and United Kingdom
Where applicable European or UK data protection laws govern our processing activities, individuals may have additional rights, including the right to object to certain processing, request restrictions, withdraw consent, or lodge complaints with an appropriate supervisory authority. Where required, we process personal information under an appropriate legal basis, which may include performance of a contract, compliance with legal obligations, legitimate interests, or consent. These rights and obligations apply only to the extent required by the relevant laws.
13. International Data Transfers
Our business and service providers may process or store personal information in countries other than the country where the information was originally collected. Where applicable law requires safeguards for international transfers, we rely on recognized transfer mechanisms or other legally permitted arrangements. These may include applicable adequacy decisions, Standard Contractual Clauses, or other approved safeguards.
14. Privacy Questions and Complaints
If you have questions or concerns regarding our privacy practices, please contact us. We will review privacy-related inquiries and respond as appropriate. Depending on your location, you may also have the right to appeal certain privacy decisions or submit a complaint to an applicable privacy or data protection authority.
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technologies, services, or applicable legal requirements. When changes are made, we will publish the revised policy on our website and update the “Last updated” date. Additional notice will be provided when required by applicable law. We encourage customers to review this Privacy Policy periodically.
16. Contact Information
For questions regarding this Privacy Policy, our privacy practices, or requests concerning your personal information, please contact:
L&D Beauty Nail Supply Inc
Email: support@ldbeautynailsupply.com
Where applicable, L&D Beauty Nail Supply Inc is the business or data controller responsible for the processing of personal information described in this policy.
